The reason why a person in charge is not available varies depending on the situation. When answering the phone, it is important to respond using appropriate language for each situation.
1. The person in charge is away
If the person in charge is away from their desk, you can say “I’m away from my desk.” This is a way of saying that implies that they will be back soon and will be able to answer the phone. If the person in charge is away from their desk, you should respond as follows:
“I’m sorry, Mr. XX is currently away from his desk. When he returns, I’d like to have him call you back. Is that okay?”
2. The person in charge is on the phone
When the person in charge is on the phone, tell them “I’m on the phone” and proceed with the phone call. Observe the person in charge’s behavior and judge whether the call is likely to end soon or take a long time. The basic telegram number database way to handle the phone call is to make suggestions to the other party according to the situation, as follows.
[When the call will likely be over in a short time]
“I’m sorry. Mr. XX everything you need to know about captcha (and its relationship to data collection) is on the phone, so could you please wait a moment? Once the call is over, Mr. XX will call you back promptly.”
[When the call is likely to take a long time]
“I’m sorry. Mr. XX is on the phone and it will take a while. I would like to ask him to call you back as soon as he finishes the call. Is that okay?”
When a person mobile list in charge is in a meeting, they should sometimes say that they are in a meeting. They can also say that they are having a meeting or interview. If they are in a meeting, they should check their schedule and tell you when the meeting will end.
“I’m sorry. Mr. XX is currently in a meeting and will be back at his desk at 3 p.m. If it’s convenient for you, he will call you back.”